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Privacy policy

 

1. Introduction

Wig Accessories Systems LLC, doing business as The Wig Hanger (“we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase through thewighanger.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide Directly

  • Contact & Account Data: Name, billing & shipping address, email, phone, username, password.

  • Order & Payment Data: Purchase details, payment method (e.g. credit card, PayPal), transaction identifiers.

  • Communications: Messages, reviews, support tickets, and any other content you submit.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, time spent, click-throughs, referring URLs.

  • Device & Technical Data: IP address, browser type, operating system, device identifiers, and cookies.

2.3 Information from Third Parties

  • Service Providers: Shopify, payment processors, shipping carriers, analytics platforms.

  • Marketing & Advertising Partners: To personalize promotions and advertisements.

3. How We Use Your Information

We process your data to:

  1. Provide & Improve Services: Fulfill orders, manage accounts, handle returns/exchanges, and maintain our Site.

  2. Communicate: Send order confirmations, shipping updates, customer service responses, and important notices.

  3. Marketing & Personalization: Deliver newsletters, special offers, and targeted ads (you may opt out at any time).

  4. Security & Fraud Prevention: Verify transactions, detect suspicious activity, and protect against unauthorized access.

  5. Legal Compliance: Respond to legal requests, enforce our Terms of Service, and comply with applicable laws.

4. How We Share Your Information

We may disclose your personal information to:

  • Vendors & Service Providers: For payment processing, order fulfillment, email delivery, analytics, and customer support.

  • Marketing & Advertising Partners: To run promotions and targeted ad campaigns.

  • Legal Authorities: When required by law (e.g., subpoenas, court orders) or to protect our rights, property, or safety.

  • Business Transfers: In connection with a merger, sale, or reorganization, with notice and safeguards to protect your data.

We do not sell or rent your personal information to unrelated third parties.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Remember your preferences and login state.

  • Analyse Site performance and visitor behavior.

  • Serve personalized content and advertising.

You can manage cookie settings through your browser controls, but disabling certain cookies may affect Site functionality.

6. Your Choices & Rights

Depending on your jurisdiction, you may have the right to:

  • Access & Portability: Request a copy of your personal data.

  • Correction: Update or correct inaccurate information.

  • Deletion: Ask us to delete your personal data, subject to legal exceptions.

  • Restriction: Limit certain types of processing.

  • Opt-Out: Withdraw consent or opt out of marketing communications.

  • Lodge a Complaint: With a supervisory authority if you believe we’ve violated applicable privacy laws.

To exercise any of these rights, please contact us at info@thewighanger.com. We will respond in accordance with applicable law.

7. Data Security & Retention

We implement reasonable technical and organizational measures to protect your data. However, no system is impenetrable—please take care when transmitting sensitive information.

We retain your personal information only as long as necessary to:

  • Provide the Services you request.

  • Comply with legal obligations.

  • Resolve disputes and enforce our agreements.

8. International Data Transfers

Your information may be processed in the United States and other countries where our service providers operate. When we transfer data internationally, we use industry-standard safeguards (e.g., Standard Contractual Clauses) to ensure adequate protection.

9. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with data, please contact us to have it removed.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on the Site with an updated “Effective Date.” Your continued use of the Services after that date constitutes your acceptance of the updated policy.

11. Contact Us

Business Address: 732 4th Avenue, Toms River ,New Jersey 08757 US

Email : info@thewighanger.com

Phone: +1 718-737-2376