1. What payment methods do you accept?

We accept the following payment methods:

• Credit/Debit Cards: Visa, Mastercard, American Express, Discover
• PayPal
• Apple Pay and Google Pay
• Klarna (for installment payments, if applicable)

2. In what currency are transactions processed?

All transactions are processed in United States Dollars (USD).

3. How secure is my payment information?

Your payment information is processed securely using industry-standard encryption. We do not store your payment data on our servers. All transactions are handled through secure payment gateways.

4. How do I request a refund or cancel my order?

• Refunds: If eligible, refunds will be processed to your original payment method within 10 business days of approval.
• Cancellations: To cancel an order, contact us at info@thewighanger.com within 24 hours of placing the order.

5. Are there any additional fees when making a payment?

The Wig Hanger is not responsible for any additional fees such as currency conversion fees or bank processing fees that may be charged by your financial institution.

6. What is your return policy?

We offer a 30-day return policy. Items must be:

• In the same condition as received (unworn/unused)
• With tags and in the original packaging
• Accompanied by a receipt or proof of purchase

To start a return, email us at info@thewighanger.com.

7. Where should I send my return?

Approved returns should be sent to:
732 4th Avenue, Toms River, NJ 08757

We’ll provide a return shipping label and detailed instructions once your return request is accepted. Items sent without prior approval will not be accepted.

8. What should I do if my item is damaged or defective?

Inspect your order upon reception and contact us immediately at info@thewighanger.com if your item is damaged, defective, or incorrect. We will evaluate the issue and provide a resolution.

9. Can I exchange an item?

The fastest way to exchange an item is to:

1. Return the original item following our return process.
2. Place a new order for the item you want.

10. When will I receive my refund?

Once your return is inspected and approved, refunds will be issued to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund. If more than 15 business days have passed since approval, contact us at info@thewighanger.com .

For further assistance, reach out to us anytime at info@thewighanger.com . We’re here to help!